How We Help
- We are here to listen. We will give you time and space to talk about your experience in confidence.
- We listen with empathy and without judgement. We can tell you about support services available in your local area for victims of crime.
- We can tell you about specialist services for victims of particular crimes such as domestic violence, sexual abuse and rape.
- We can answer your questions about the criminal justice system.
- We can help in liaising with the Gardai and other agencies and services.
- We can give information on compensation, if applicable.
- We are here to support everyone who is a victim of crime, regardless of when the crime happened or whether it has been reported to the Gardai.
- We understand the issues and difficulties frequently encountered by victims of crime and we will help you not to feel alone at this time.
What you can expect from us:
When you call us:
- You can tell us as much or as little as you like
- You can give your name, or not, as you like
- You can ask any question about the justice system – if we don’t know the answer we will find out and let you know
- You can ask for information on other services that are there to support you
- You can discuss issues that have arisen for you as a result of a family member, friend or colleague being a victim of crime
- You can find out where to get advice about security
- You can find out if you might be entitled to any compensation if you were injured as a result of crime
Crime Victims Helpline does not do the following:
- We do not investigate any crime
- We do not provide legal advice
- We do not meet people face to face