Staff

Michele Puckhaber, Chief Executive
Michele has served as the Chief Executive of the Crime Victims Helpline (CVH) since 2014. Prior to this, after arriving in Ireland from Seattle (USA), she worked for Sonas Domestic Violence Charity and Dublin City Homeless Services. Michele received her undergraduate degree (BA) in Politics from Occidental College, Los Angeles, and her Masters in Social Work (MSW) from the University of Washington, Seattle. She is also a graduate of the U.S. Office for Victims of Crime Victim Assistance Academy. Michele has devoted her career to working on behalf of victims beginning as a volunteer on a rape crisis centre helpline. She served as a Women and Family Advocate for domestic violence charity Lifewire before taking on the role of Victim Advocate with the University of Washington Police Department (UWPD). While in the role with the UWPD, Michele assisted victims of a wide range of crimes including human trafficking, harassment, stalking, theft, assault, domestic abuse, and sexual violence as well as supporting witnesses to suicide and other traumatic events.

Rebecca Fitzmaurice, Volunteer Coordinator (Job Share)
Rebecca started with CVH as an intern and volunteer in 2022 before joining the staff in 2023. In 2024 she moved into her current role of Volunteer Coordinator where she is now involved in training and supporting new volunteers. She completed a BSc in Psychology at Dublin City University in 2022, and is currently completing a MSc in Criminology and Criminal Justice at University College Dublin.

Caoimhe McKeon, Service Coordinator
Prior to joining CVH, Caoimhe garnered valuable experience in the legal sector, serving as both a Compliance Analyst and Claims Assistant at a private investigation firm in Dublin. In 2021, she earned her undergraduate degree (BA) in Law and Criminology from Maynooth University, Ireland, and subsequently completed her Masters (MA) in Comparative Criminology and Criminal Justice at the same institution in August 2023. Caoimhe has dedicated her time to supporting victims within the criminal justice system, having served as an intern with Victim Support at Court (V-SAC) at the Criminal Courts of Justice in Dublin city. In this role, she provided assistance to victims, their families, and witnesses across a spectrum of crimes, including murder, rape, assault, and sexual abuse. Drawing on her passion for youth justice, Caoimhe actively volunteers with Le Chéile Mentoring, where she serves as a Mentor working closely with young individuals who have been or are at risk of coming into contact with the criminal justice system.

Marie Murray, Volunteer Coordinator (Job Share)
Marie started at the Crime Victims Helpline in 2011 as a volunteer on the helpline. She was hired in 2014 as the Helpline Support Worker where she provided support to both volunteers and service users. In 2022 she moved into a new role of Volunteer Coordinator where she is responsible for the recruitment, training, and support of volunteers. She holds an honours degree (BA) in Psychology from Trinity College Dublin.