Website Privacy and Cookie Policy

Website Privacy

Crime Victims Helpline administers two websites: and This privacy and cookie policy applies to both sites.

Information We Collect

We collect automatic information which is information that is automatically collected by our web server (which is hosted by a third-party) that your web browser makes available whenever you visit our sites, such as your computer’s IP address, browser type and operating system version, your geographic location, and information about the website that you visit before and/or after visiting the site.

We do not store personally identifiable information such as credit card details in cookies we create.

Disclosure and Use of Information We Collect

We use automatic information to help us run and maintain our sites and generally learn about the usage of our sites. We may disclose this information to any third party for any purpose.

Links to Other Websites

While you are using our sites, you may be linked or directed to other third party sites that are beyond our control. Each of these third party sites may have a privacy policy different from ours. Please review the privacy policies of these sites. We are not responsible for any actions or policies of such third parties.

Cookies Policy

Our websites use cookies, as almost all websites do. Cookies cannot harm your computer.

Cookies are small text files that are placed on your computer or mobile phone when you browse websites.  They hold information about your visit to our website. Cookies can be accessed by the web server or the user’s computer. They are used to enhance the user’s experience (eg: a page can be tailored to the user’s specific needs based on information collected).

Why we use cookies

Crime Victims Helpline uses cookies to enhance your experience when browsing our sites. We use the information gathered from cookies to help us to identify problems, fix errors and to improve our page designs.

We do not use cookies to store personally identifiable information such as your name, address or credit card details.

We are sharing this information with you to comply with European legislation, but more importantly to ensure that we’re honest, clear and upfront about your privacy when using our website.

Removing cookies

If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser’s instructions.